Returns & Exchanges

Not the perfect fit? No worries—we've got you. Getting the right DAPS on your feet should be easy, whether that means swapping a size or sending them back.

Need a different size or color?

Exchanges ship free. No Checkout+ required. Just pick your new pair and we'll handle the rest.

Have your order number and email ready — it takes about 60 seconds.

The DAPS 30-Day Promise

You've got 30 days from delivery to decide if your DAPS are the right match. That's the same window you'll find at every major performance footwear brand—because we believe you deserve time to try them on, walk around your kitchen, and decide before you hit the court.

What Qualifies for a Return or Exchange

Why Do Shoes Need to Be Unworn for a Refund?

We know this question comes up, so let's talk about it. Every performance footwear brand—from On to APL to our friends across the pickleball aisle—requires shoes to be unworn for a full refund. Once a shoe hits the court, the outsole compound picks up wear patterns that can't be reversed, and we can't resell it as new. It's an industry-wide standard that lets us keep prices fair and quality high for every player.

Pro Tip: Try your DAPS on indoors, on a clean floor. Walk around. Do some lateral shuffles in your living room. If the fit isn't right, they'll still qualify for a full refund or free exchange.

How It Works

Return Shipping & Checkout+

Checkout+ is an optional add-on at checkout for $2.98. It covers your return shipping label so nothing gets deducted from your refund, and it protects your package if it gets lost or damaged on the way back to us. Think of it as peace of mind for less than the price of a pickle (the food, not the ball).

Exchanges always ship free—with or without Checkout+. We want to make it as easy as possible to get the right pair on your feet.

Refund Timeline

Once we receive your return, we'll inspect it within 5–7 business days and issue your refund to the original payment method. We'll email you as soon as it's processed. Your bank or credit card company may take a few additional business days to post the funds—that part's on them, not us.

Received the Wrong Item or a Defect?

That's on us, and we'll make it right—fast. If your DAPS arrived damaged, defective, or just plain wrong, email us at support@daps.fit right away with your order number and a photo. We'll get a replacement or refund sorted without any return shipping cost to you.

A Note on the Shoebox

Your DAPS ship in a custom-designed shoebox with dual 3M adhesive strips—one to open, one to reseal. It's built so you can close it right back up if a return is needed. If the second strip doesn't feel totally secure, just add a little packing tape and you're good to go.

Ready to get started?

Still have questions? Hit us up at support@daps.fit—we're happy to help.